Privacy notice
How information is used on this website.
Who to contact
Charm Technology handles enquiries and accounts submitted through this website. For questions about your information, contact: info@charmtechnology.net.
Enquiries
When you request a quote, we store your name, email, phone number, selected services, property type, budget range, timeline, message and consent to contact you. We also record the referring page and your selected language. We use this information to respond to your request and manage the proposal.
Accounts and the Charm beta
We store your name, email address and a password hash when you create an account. We record email confirmation and beta invitation status. Joining the waiting list does not guarantee access. We send account recovery, confirmation and invitation emails when relevant.
Cookies and browser storage
Session cookies support login and enquiry confirmation. A security cookie helps protect forms, and a language cookie remembers your language. Browser storage remembers your chosen theme. Connection information is used to limit repeated form requests.
Service providers
Hosting and email providers process information needed to operate this website and deliver messages. The website loads fonts from Google Fonts, which receives the connection information needed to deliver those files.
Keeping and managing your information
Enquiry and account records are kept so we can handle your request and maintain your account. Contact us to ask about retention, request a copy or correction, or request deletion of your information. We will discuss your request and any records that need to be retained with you.
Information you share
Please do not include passwords, access codes, payment details or other sensitive information in an enquiry.